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  2. Vehicular metrics - Wikipedia

    en.wikipedia.org/wiki/Vehicular_metrics

    Best available examples are Railroad steel wheels on steel rails. Second moment: psi (lb·sq ft) psi (lb·sq ft) kg·m 2: handling: lower permits quicker turn-in for cars, higher is more stable in straight line. The moment of inertia about a vertical axis of a vehicle Size: feet feet meters handling, safety

  3. Salesforce (CRM) Q4 2025 Earnings Call Transcript - AOL

    www.aol.com/salesforce-crm-q4-2025-earnings...

    Image source: The Motley Fool. Salesforce (NYSE: CRM) Q4 2025 Earnings Call Feb 26, 2025, 5:00 p.m. ET. Contents: Prepared Remarks. Questions and Answers. Call ...

  4. Customer experience - Wikipedia

    en.wikipedia.org/wiki/Customer_experience

    Customer experience has emerged as a vital strategy for all retail businesses that are facing competition. [12] According to Holbrook & Hirschman studies [13] (1982) customer experience can be defined as a whole event that a customer comes into contact with when interacting with a certain business. This experience often affects the emotions of ...

  5. Analytic hierarchy process – car example - Wikipedia

    en.wikipedia.org/wiki/Analytic_hierarchy_process...

    Given the car's use as a family vehicle, that doesn't seem quite right. So the family looks at the available capacities and determines that a 14 cu ft (0.40 m 3 ). trunk is perfectly fine for their needs, that something about five times larger is slightly better, and that something about ten times larger is moderately so.

  6. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    The perception of success of the customer service interactions is dependent on employees "who can adjust themselves to the personality of the customer". [2] Customer service is often practiced in a way that reflects the strategies and values of a firm. Good quality customer service is usually measured through customer retention.

  7. Performance indicator - Wikipedia

    en.wikipedia.org/wiki/Performance_indicator

    Many of these customer KPIs are developed and managed with customer relationship management software. Faster availability of data is a competitive issue for most organizations. For example, businesses that have higher operational/credit risk (involving for example credit cards or wealth management) may want weekly or even daily availability of ...

  8. Market intelligence - Wikipedia

    en.wikipedia.org/wiki/Market_intelligence

    MI is defined as being composed of three main activities, these activities are Information Acquisition, the gathering of marketing information that is required for current and future customer needs, Information Analysis which is the intelligence gained from the information collected and Information Activation, which is using the intelligence to ...

  9. Cognex (CGNX) Q4 2024 Earnings Call Transcript - AOL

    www.aol.com/finance/cognex-cgnx-q4-2024-earnings...

    Our latest DataMan products are examples of the products that allow us to get a highly advanced powerful technology into the hands of customers with less machine vision experience.