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The text will state that once you receive your two-factor authentication code to recover your account, you should text it as a reply. Once you do, the scammer will have access to your account.
According to the Federal Trade Commission, scammers will send fake text messages to try and trick you into giving them personal information, like a password, account number, or Social Security number.
• Don't reply to any SMS request asking for a verification code. • Don't respond to unsolicited emails or requests to send money. • Pay attention to the types of data you're authorizing access to, especially in third-party apps.
Think of your account password and the verification code as working together, similar to a doorknob lock and a deadbolt. If you unlock the doorknob but not the deadbolt, you can't get inside.
If you get an email providing you a PIN number and an 800 or 888 number to call, this a scam to try and steal valuable personal info. These emails will often ask you to call AOL at the number provided, provide the PIN number and will ask for account details including your password.
Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper. Enter one of the account recovery items listed. Click Continue. Follow the instructions given in the Sign-in Helper. Change your password. From a desktop or mobile web browser: Sign in to the AOL Account security page.
For example, you might get a text message or email with a six-digit code that you must enter when you log into your bank account. This extra level of protection keeps scammers and hackers out.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.