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By combining a web-based software service with software installed on the host computer, transmissions could be passed through highly restrictive firewalls. [ 5 ] In December 2003, Citrix Systems of Fort Lauderdale, Florida , acquired the GoToAssist service and its developer, Expertcity, for $225 million, half cash and half stock. [ 6 ]
Built-in encryption: the software has at least one method of encrypting the data between the local and remote computers, and the encryption mechanism is built into the remote control software. File transfer : the software allows the user to transfer files between the local and remote computers, from within the client software's user interface.
One of the most used tools in remote support sessions are the ones that allow desktop sharing. [2] It is also possible to provide what is commonly called Unattended Support (the technician is granted total remote access to the client’s computer, even when he is not physically close to it).
Tech problems take many forms, from viruses to slow computers. Assist by AOL provides tech support for all your tech headaches, big or small.
Apache Guacamole is a free and open-source, cross-platform, clientless remote desktop gateway maintained by the Apache Software Foundation.It allows users to control remote computers or virtual machines via a web browser, and allows administrators to dictate how and whether users can connect using an extensible authentication and authorization system.
Chrome Remote Desktop is a remote desktop software tool, developed by Google, that allows a user to remotely control another computer's desktop through a proprietary protocol also developed by Google, internally called Chromoting.
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