Search results
Results from the WOW.Com Content Network
Business performance management (BPM) (also known as corporate performance management (CPM) [2] enterprise performance management (EPM), [3] [4] organizational performance management, or performance management) is a management approach which encompasses a set of processes and analytical tools to ensure that an organization's activities and output are aligned with its goals.
Many conceptualizations of employee performance focus only on task performance, and may thus be deficient because they lack the contextual performance construct. [12] Since evidence indicates that supervisor ratings include contextual performance, a holistic conceptualization of performance should include both task and contextual performance. [3]
Another reason for the move away from the older, highly bureaucratic approach towards the high performance organization was the rapid change in the business environment since the 1980s. The 1980s were characterized by a difficulty in American production due to increased competition from foreign firms, increased inflation on oil prices, and a ...
Performance appraisal – Method to document and evaluate an employee's job performance; Performance improvement – Business improvement process; Peter principle – Management concept by Laurence J. Peter, the tendency for competent workers to be promoted just beyond the level of their competence
A performance appraisal, also referred to as a performance review, performance evaluation, [1] (career) development discussion, [2] or employee appraisal, sometimes shortened to "PA", [a] is a periodic and systematic process whereby the job performance of an employee is documented and evaluated. This is done after employees are trained about ...
Job performance assesses whether a person performs a job well. Job performance, studied academically as part of industrial and organizational psychology, also forms a part of human resources management. Performance is an important criterion for organizational outcomes and success.
[1]: 502 These situational cues may stem from organization, social, and/or task cues. [1] These cues can activate personality traits that are related to job tasks and organizational expectations that the organization values (i.e., job performance). These cues may also elicit trait-related behaviors that are not directly related to job performance.
Service quality (SQ), in its contemporary conceptualisation, is a comparison of perceived expectations (E) of a service with perceived performance (P), giving rise to the equation SQ = P − E. [1] This conceptualistion of service quality has its origins in the expectancy-disconfirmation paradigm.