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Salesforce has expanded its AI tools with Agentforce, a platform to help users automate tasks. Agentforce uses generative-AI models that build on Salesforce's existing products.
In 2014, the company released Trailhead, a free online learning platform. [16] In October 2014, Salesforce announced the development of its Customer Success Platform. [17] In September 2016, Salesforce announced the launch of Einstein, an artificial intelligence platform that supports several of Salesforce's cloud services.
Salesforce touted its new suite of autonomous AI agents ahead of its annual Dreamforce conference Thursday, saying its Agentforce platform represented “the third wave of the AI revolution.” It ...
Software is expected to have another great year in 2025 fueled by ongoing and rising investment in artificial intelligence (AI). ... Salesforce's agentic AI platform is aptly ... online for free.
Kimble provides a professional services automation (PSA) solution [buzzword] known as Kimble PSA which is built on the Salesforce platform and recognized by Salesforce as a premier partner. [13] The Kimble app automates pipeline forecasting, resource planning , delivery management and project accounting .
Cohere's generative AI technology is embedded into several Oracle products, and its chat capabilities are embedded into Salesforce products. [20] Launched in January 2025 in partnership with RBC, North for Banking is a secure generative AI platform designed to enhance productivity and data security in financial services. [22]
Salesforce hit a record high of $368.7 in early morning trading and is "We came away more confident about CRM's initial success driving its Agentforce AI agent builder platform across the ...
Salesforce employees also showed off coming AI functions in the workplace collaboration platform Slack. Most of Salesforce's new AI suite will begin rolling out in the coming months.