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Callers dial 1-800 (888 or 866)-FREE411 [373-3411] from any phone in the United States to use the toll-free service. Sponsors cover part of the service cost by playing advertising messages during the call. Callers always hear an ad at the beginning of the call, and then another after they have made their request.
Inquiries and service requests may also concern not receiving a notice, card, or document by mail, correcting typographical errors, and requesting disability accommodations. [10] If the self-service tools on USCIS's website cannot resolve an issue, the applicant, petitioner, or authorized representative can contact the USCIS Contact Center.
The Administrative Appeals Office, full name USCIS Administrative Appeals Office, and also known as the AAO and USCIS AAO, is an office within United States Citizenship and Immigration Services (USCIS) that can be used by petitioners to appeal adverse USCIS decisions made on their petitions. [1]
If the additional verification fails to turn up the information sought, SAVE electronically notifies the customer agency to submit an electronically prepopulated Form G-845, Document Verification Request, by mail to the USCIS Immigration Status Verification Unit with a copy of the applicant's immigration documentation.
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Referred to by some as former INS [2] and by others as legacy INS, the agency ceased to exist under that name on March 1, 2003, when most of its functions were transferred to three new entities – U.S. Citizenship and Immigration Services (USCIS), U.S. Immigration and Customs Enforcement (ICE), and U.S. Customs and Border Protection (CBP ...