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Some surgeries have two telephone numbers: one a premium rate 0844 number with a higher level of service and the other a standard geographic 01 or 02 number with a lower level of service, [227] [228] thereby creating a two-tier system for accessing the NHS services. [229]
In England, the scheme was on trial until 2012, when it was adopted nationwide and the cost to call changed from 10p per call to 15p per call. In Northern Ireland, the number was introduced by the Police Service of Northern Ireland in March 2014. [54] Since 1 April 2020 the number is free to call.
0800 was Tongue (TO0) – numbers were transferred to 0847 (ELNS) [notes 14] 0800 later used for BT Freefone numbers - usage of BT 9-digit 0800 numbers continued after the Big Number Change; all new 0800 allocations have 10 digits and multiple operators now issue 0800 numbers. 01801 — unused
This service is available as an unlisted number, or an unpublished number. An unlisted number is excluded from public directories. An unpublished number is also excluded from directory assistance services, such as 411. Landline telephone companies often charge a monthly fee for this service.
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Organisations using 084, 087 and 09 non-geographic telephone numbers (except for 0870 numbers from 1 August 2009 to 1 July 2015 [1]) automatically impose a Service Charge on all callers. Calls to 01 and 02 geographic numbers, 03 non-geographic numbers, standard 07 mobile numbers and 080 free-to-caller numbers do not attract such an additional ...
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