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People pretending to be Microsoft employees are calling homeowners and telling them their computer has a "serious virus." But to "fix" the problem, people are being told to pay a fee and give the ...
• Don't use internet search engines to find AOL contact info, as they may lead you to malicious websites and support scams. Always go directly to AOL Help Central for legitimate AOL customer support. • Never click suspicious-looking links. Hover over hyperlinks with your cursor to preview the destination URL.
Tech expert Kurt “CyberGuy" Knutsson says scammers exploit fears, falsely claim computer issues to access your personal data.
Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail , if its an official marketing email, or Official Mail , if it's an important account email.
A telephone scam, commonly operated from call centres based in India, has been active since 2008. The victim is quoted his or her name and address, and is told: "I'm calling for Microsoft (or an entity that sounds like it is connected to Microsoft, such as the "Windows Service Center" or "Windows Technical Department").
A telephone call is made saying typically that virus activity has been detected on the victim's computer; the overseas caller then states they are from Microsoft or a Microsoft certified technician. Callers assume that the victim has a computer running a Microsoft Windows operating system (users of other operating systems, such as Linux, are a ...
In September 2011, Microsoft dropped gold partner Comantra from its Microsoft Partner Network following accusations of involvement in cold-call technical-support scams. [60] However, the ease with which companies that carry out technical support scams can be launched makes it difficult to prevent tech support scams from taking place. [61]
Step away from your phone! If you don't know these new scams identified by the FCC, you could be a target. How to identify a scam call before you're taken advantage of