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  2. Feedback loop (email) - Wikipedia

    en.wikipedia.org/wiki/Feedback_loop_(email)

    MPs can receive users' complaints by placing report spam buttons on their webmail pages, or in their email client, or via help desks. The message sender's organization, often an email service provider, has to come to an agreement with each MP from which they want to collect users' complaints. [1] Feedback loops are one of the ways for reporting ...

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  4. Automatic Complaint-Letter Generator - Wikipedia

    en.wikipedia.org/wiki/Automatic_Complaint-Letter...

    The Automatic Complaint-Letter Generator is a website that automatically generates complaint letters. The website was created by Scott Pakin in 1994. The website was created by Scott Pakin in 1994. It allows users to submit the name of the individual or company that the complaint is directed toward.

  5. Email address - Wikipedia

    en.wikipedia.org/wiki/Email_address

    The format of an email address is local-part@domain, where the local-part may be up to 64 octets long and the domain may have a maximum of 255 octets. [5] The formal definitions are in RFC 5322 (sections 3.2.3 and 3.4.1) and RFC 5321—with a more readable form given in the informational RFC 3696 (written by J. Klensin, the author of RFC 5321 [6]) and the associated errata.

  6. Email management - Wikipedia

    en.wikipedia.org/wiki/Email_management

    An email management system consists of various components to handle different phases of the email management process. [15] These components include: Email ticketing system - One of the key tasks performed by email management systems is to allocate reference numbers to all incoming emails. This process is known as ticketing.

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  8. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Good quality customer service is usually measured through customer retention. Customer service for some firms is part of the firm’s intangible assets and can differentiate it from others in the industry. One good customer service experience can change the entire perception a customer holds towards the organization. [3] It is expected that AI ...

  9. HTML email - Wikipedia

    en.wikipedia.org/wiki/HTML_email

    During periods of increased network threats, the US Department of Defense has converted user's incoming HTML email to text email. [20] The multipart type is intended to show the same content in different ways, but this is sometimes abused; some email spam takes advantage of the format to trick spam filters into believing that the message is ...