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2. Technical support - Wikipedia

   en.wikipedia.org/wiki/Technical_support

   Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...

3. Information systems technician - Wikipedia

   en.wikipedia.org/wiki/Information_systems_technician

   Information systems technicians schedule information gathering for content in a multiple system environment. Information systems technicians are responsible for the operation, programming, and configuration of many pieces of electronics, hardware and software. ITs often are also tasked to investigate, troubleshoot, and resolve end-user problems.

4. System administrator - Wikipedia

   en.wikipedia.org/wiki/System_administrator

   An IT administrator, system administrator, sysadmin, or admin is a person who is responsible for the upkeep, configuration, and reliable operation of computer systems, especially multi-user computers, such as servers. The system administrator seeks to ensure that the uptime, performance, resources, and security of the computers they manage meet ...

5. Production support - Wikipedia

   en.wikipedia.org/wiki/Production_Support

   Production support covers the practices and disciplines of supporting the IT systems and applications which are currently being used by an organization, the organizations customers, and its end users. A production support analyst or engineer is responsible for monitoring the production environments, servers, scheduled jobs, incident management ...

6. Customer engineer - Wikipedia

   en.wikipedia.org/wiki/Customer_engineer

   The title of CE or customer engineer is used by National Cash Register (NCR) to designate specially trained personnel who are charged with the installation, maintenance and repair of equipment and systems according to contracts with end users. They can be charged with service of either point of sales (POS) systems or with ATM machines.

7. IT assistant - Wikipedia

   en.wikipedia.org/wiki/IT_assistant

   IT assistant. An Information Technology Assistant (commonly abbreviated to IT Assistant) is a person who works as an assistant in the IT business. Because the term "Information Technology" is commonly abbreviated "IT", job seekers recruiters often use the abbreviated version of the title.