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His Majesty's Revenue and Customs (commonly HM Revenue and Customs, or HMRC) [4] [5] is a non-ministerial department of the UK Government responsible for the collection of taxes, the payment of some forms of state support, the administration of other regulatory regimes including the national minimum wage and the issuance of national insurance numbers.
Number ranges starting 01 can have National Significant Number (NSN) length of 10 or (very rarely) 9 digits. NSN is the number of digits after the leading 0 trunk code or +44 international prefix. The 0800 range can have NSN length as 10, 9, or 7 digits. The 0845 range can have NSN length as 10 or 7 digits.
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In 2006, the new 101 number for non-emergency calls to the police began trials in several areas with a call cost of 10 pence per call. The number was adopted nationally in 2011/2012, with a charge of 15p per call, except from payphones. The charge was scrapped in April 2020 and calls to 101 are now free from all UK landlines, mobiles and payphones.
With the 0800 and 0808 ranges established as the primary freephone ranges, the 0321 number range was withdrawn during 2001. The 0500 number range will be withdrawn during 2017, with users migrated to 0808 5 numbers. [39]
An HMRC spokesperson said: "We have robust plans in place to ensure we continue delivering critical services for our customers during any industrial action." 'Helplines'