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2. Zendesk - Wikipedia

   en.wikipedia.org/wiki/Zendesk

   It added features that turn online reviews and comments into a customer help ticket in September 2016 and acquired Outbound.io, which helps businesses respond to online complaints in 2017. [19] [27] Zendesk introduced new analytics and automation products in 2012 [28] and 2016. [26]

3. Networked Help Desk - Wikipedia

   en.wikipedia.org/wiki/Networked_Help_Desk

   Networked Help Desk is an open standard initiative to provide a common API for sharing customer support tickets between separate instances of issue tracking, bug tracking, customer relationship management (CRM) and project management systems to improve customer service and reduce vendor lock-in.

4. Helpdesk and incident reporting auditing - Wikipedia

   en.wikipedia.org/wiki/Helpdesk_and_incident...

   Help desk and incident reporting auditing is an examination of the controls within the help desk operations. The audit process collects and evaluates evidence of an organization's help desk and incident reporting practices, and operations. The audit ensures that all problems reported by users have been adequately documented and that controls ...

5. AOL 24x7 Live Support Plus w/ LastPass Premium & Tech Help ...

   www.aol.com/products/tech-support/live-support-plus

   AOL Live Support: Web Browser Extensions: Operating Systems - Windows 7 or later, Mac OS X 10.7 (Lion) or later, Linux, Chrome OS Web Browsers - Internet Explorer 11 or later (Note: Enhanced ...

6. AOL.com - News, Sports, Weather, Entertainment, Local & Lifestyle

   www.aol.com

   AOL latest headlines, entertainment, sports, articles for business, health and world news.

7. Help desk software - Wikipedia

   en.wikipedia.org/wiki/Help_desk_software

   Help desk software is a computer program that enables customer-care operators to keep track of user requests and deal with other customer-care-related issues. [1]Generally, help desk software is part of an umbrella category called the service desk, which includes asset management and IT service management, and the two terms are sometimes used interchangeably.