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Some services were also formerly provided by automated ServiceOntario self-service kiosks located primarily in shopping malls. [1] Following the discovery in 2012 that illegal card skimming devices were installed on some kiosks in the Greater Toronto Area , all kiosks were shut down province-wide for security reasons. [ 2 ]
The Ministry of Public and Business Service Delivery and Procurement (MPBSDP; formerly the Ministry of Government and Consumer Services) is a ministry of the Government of Ontario. It is responsible for ServiceOntario , which, among other responsibilities, issues driver's licenses, health cards, birth certificates and other provincial documents ...
Virtual assistants and chatbots have also been integrated into scheduling software, enabling automated customer interactions and self-service booking. Furthermore, the COVID-19 pandemic in 2020 and subsequent social distancing measures prompted the development of new features to support remote appointments and virtual consultations.
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In 2019, COTA ended its OSUAir service that connected Ohio State University directly with the Columbus airport, citing low ridership amid other bus route options. [61] [58] During the COVID-19 pandemic, the majority of the agency's services were suspended. This included all express services, AirConnect, CBUS, and the Night Owl service.
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Its role is to serve as the Premier's ministry, and as such, its employees are not political appointees, but are permanent members of the Ontario public service. [1] The Cabinet Office is headed by the Secretary of the Cabinet, currently Michelle DiEmanuele, who is also head of the Ontario public service. [2]
One of two remaining co-defendants in Georgia's longest-running criminal trial was stabbed in jail, his lawyer said Monday morning, as jurors resumed deliberations in the sprawling racketeering ...