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McDonald's chief restaurant officer Mason Smoot told franchisees the company was happy with the trial but that there was "an opportunity to explore voice ordering solutions more broadly." Woman ...
McDonald’s is pulling the plug on an AI-powered voice automated ordering technology it was testing at more than 100 restaurant drive-thru systems in the US, bringing into question the rapid ...
The fast-food giant will end a test run of its AI drive-through technology partnership with IBM in more than 100 restaurants. The so-called Automated Order Taker will be shut off no later than ...
McDonald’s is ending its AI ordering system, a partnership with IBM, at some of its drive-thrus, after videos of the system failing went viral on social media. McDonald’s gets rid of AI drive ...
McDonald’s is taking a step back from artificial intelligence—at the drive-thru, at least. The fast-food giant has ended its two-year partnership with IBM, which saw it testing AI to take ...
McDonald's is officially pulling the plug on the artificial intelligence drive-thru test it has been conducting in partnership with IBM, Restaurant Business Magazine reported, citing an email to ...
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McDonald’s is testing express drive-thru lanes, an order-ahead food conveyor belt and pickup shelves at its new futuristic location in Fort Worth, Texas.