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2. Customer service - Wikipedia

   en.wikipedia.org/wiki/Customer_service

   Good quality customer service is usually measured through customer retention. Customer service for some firms is part of the firm’s intangible assets and can differentiate it from others in the industry. One good customer service experience can change the entire perception a customer holds towards the organization. [3] It is expected that AI ...

3. Customer service representative - Wikipedia

   en.wikipedia.org/wiki/Customer_service...

   A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.

4. Résumé - Wikipedia

   en.wikipedia.org/wiki/Résumé

   In 2001 LinkedIn was launched, which allowed users to post their resumes and skills online. [9] Since, many SaaS companies began providing job seekers with free online résumé builders; usually templates to insert credentials and experience and create a résumé to download or an online portfolio link to share via social media.

5. Woman Tells Co-Worker Why Customers Don’t Like Her to Help ...

   www.aol.com/woman-tells-co-worker-why-100000344.html

   The woman says the co-worker chats with customers even when 'it's kind of obvious' that they don't want to talk

6. AOL - Finance News & Latest Business Headlines - AOL.com

   www.aol.com/careers

   Imagine a customer-service center that speaks your language, no matter what it is. Alorica, a company in Irvine, California, that runs customer-service centers around the world… Associated Press ...

7. Customer satisfaction - Wikipedia

   en.wikipedia.org/wiki/Customer_satisfaction

   For B2B customer satisfaction surveys, where there is a small customer base, a high response rate to the survey is desirable. [34] The American Customer Satisfaction Index (2012) found that response rates for paper-based surveys were around 10% and the response rates for e-surveys (web, wap and e-mail) were averaging between 5% and 15% - which ...