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  2. Information security operations center - Wikipedia

    en.wikipedia.org/wiki/Information_security...

    The physical SOC is a facility in large organizations where security staff monitor and control security officers/guards, alarms, CCTV, physical access, lighting, vehicle barriers, etc. Not every SOC has the same role. There are three different focus areas in which a SOC may be active, and which can be combined in any combination:

  3. Business process outsourcing - Wikipedia

    en.wikipedia.org/wiki/Business_process_outsourcing

    Business Process Outsourcing (BPO) is a subset of outsourcing that involves the contracting of the operations and responsibilities of a specific business process to a second-party service provider. Originally, this was associated with manufacturing firms, such as Coca-Cola that outsourced large segments of its supply chain .

  4. Business analyst - Wikipedia

    en.wikipedia.org/wiki/Business_analyst

    The business analyst role is an overlap of these two professions, and therefore the business analyst plays an essential role in communication and understanding between these two groups. [ 14 ] [ 15 ] Requirements elicitation - this refers to "analyzing and gathering the needs of both computer-based systems as well as the business". [ 14 ]

  5. System and Organization Controls - Wikipedia

    en.wikipedia.org/wiki/System_and_Organization...

    SOC 2 reports focus on controls addressed by five semi-overlapping categories called Trust Service Criteria which also support the CIA triad of information security: [1] Security - information and systems are protected against unauthorized access and disclosure, and damage to the system that could compromise the availability, confidentiality ...

  6. Responsibility assignment matrix - Wikipedia

    en.wikipedia.org/wiki/Responsibility_assignment...

    In business and project management, a responsibility assignment matrix [1] (RAM), also known as RACI matrix [2] (/ ˈ r eɪ s i /; responsible, accountable, consulted, and informed) [3] [4] or linear responsibility chart [5] (LRC), is a model that describes the participation by various roles in completing tasks or deliverables [4] for a project or business process.

  7. Impact sourcing - Wikipedia

    en.wikipedia.org/wiki/Impact_sourcing

    Impact sourcing, also known as socially responsible outsourcing, refers to an arm of the business process outsourcing (BPO) industry. It employs people at the base of the pyramid or socioeconomically disadvantaged individuals as principal workers in BPO centers to provide high-quality, information-based services to domestic and international clients. [1]

  8. SSAE No. 18 - Wikipedia

    en.wikipedia.org/wiki/SSAE_No._18

    3.1 Roles and responsibilities. 3.2 Service levels. 3.3 Report types. 3.4 Subject matter. 4 References. ... SOC: in 2011, in conjunction with the release of SSAE 16, ...

  9. Chief information officer - Wikipedia

    en.wikipedia.org/wiki/Chief_information_officer

    Another way that the CIO role has changed is an increasing focus on service management. [17] As SaaS, IaaS, BPO and other flexible delivery techniques are brought into organizations the CIO usually manages these 3rd party services. In essence, a CIO in the modern organization needs business skills and the ability to relate to the organization ...

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