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Sign in to your AOL account. Once you've signed in to your account, go to our Contact Us page on AOL Help. If the account you're signed in to is eligible for chat support, "Chat with AOL Customer Care" will be displayed as a support option near the top of the page. Click Chat Now.
Sign in to the AOL Account Security page. Scroll to the bottom of the page. First add a new email or phone number. Enter your new recovery info and follow the on-screen prompts. Click remove next to the old recovery option. Click Remove email or Remove phone to confirm.
Your Norton Security Online subscription from AOL delivers security for mobile devices, Windows PC, and Mac. You can manage protection for all your devices with an easy-to-use Web portal.
This is why it's important to keep these recovery options up to date. Please review your account settings and recovery methods from time to time, and especially prior to changing phone numbers or other email addresses, to help ensure you can always access your account!
Find out where to access help articles for products including LifeLock and Norton.
24x7 support for your AOL account issues plus security products. Learn more ; Unlimited tech support for nearly any issue on any device. Learn more
Once you've purchased your subscription, you can find answers on using its features on Norton's website. Learn how to use Norton Security Online offered by AOL. Learn how to run Norton PC Cleanup to remove junk files on a PC. Learn how to run Norton Clean to remove junk files on a Mac. Need more help? - Get support for your subscription on ...
2. Enter your recovery phone number or email address that you have access to. 3. Click Continue. 4. Click Yes, send me a verification code. - We'll send a code to the phone number or email address you provided. 5. Enter your verification code. 6. Click Continue. 7. Choose the account you'd like to sign in to.