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Phone support is available for account management and password reset help, Mon-Fri: 8am-12am ET; Sat: 8am-10pm ET. For additional hours of operation for different services visit our support options page for contact info.
• Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s), misspelled, replaces a letter with a lookalike number (e.g. “O” and “0”), or originates from free email services that would not be used for official communications.
Scams and fraud can come in the forms of phone calls, online links, door-to-door sales and mail. Below are common scams the New Jersey Department of Consumer Affairs warns of. Common phone scams:
If you get an email providing you a PIN number and an 800 or 888 number to call, this a scam to try and steal valuable personal info. These emails will often ask you to call AOL at the number provided, provide the PIN number and will ask for account details including your password.
This app offers a front-line defense against scammers including free warnings of potential scam calls and the ability to block likely scam calls completely with Scam Block.
If you receive a call from an alleged bank or government employee, hang up, look up the actual phone number online and call them back. Use two-factor authentication.
Voice phishing, or vishing, [1] is the use of telephony (often Voice over IP telephony) to conduct phishing attacks.. Landline telephone services have traditionally been trustworthy; terminated in physical locations known to the telephone company, and associated with a bill-payer.
[24] [25] The pop-up instructs the victim to call the scammers via a phone number to "fix the error". Technical support scams can also be initiated via cold calls . These are usually robocalls which claim to be associated with a legitimate third party such as Apple Inc. .