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Reset a forgotten password. Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper. Enter one of the account recovery items listed. Click Continue. Follow the instructions given in the Sign-in Helper. Change your password. From a desktop or mobile web browser:
To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. If you know your username but need to reset your password, make sure you create a strong password after you're back in your account.
Tell us one of the following to get started: Sign-in email address or mobile number; Recovery phone number; Recovery email address
The location of your spam folder depends on which email service provider you use, but they're all pretty similar. Spam folders are typically located in the lefthand navigation bar, and you might ...
Click on the video below to see the steps for Mail for Mac. The video will open in a new tab. In Mail on Mac, click Mail and then choose Settings from the menu.; Select your AOL Mail account from the account list.
Filters - Review your settings to see if filters are sending emails to another folder. If you find any unexpected filters, check to see if your account may have been compromised. Search for them - Locate misplaced emails using our basic or advanced search options. Spam and Trash - These folders don't show in search results. Check them manually.
Keep a valid mobile phone number or email address on your account in case you ever lose your password or run into a prompt to verify your account after signing in. We'll also include your recovery email address when sending a notification of changes made to your account. Add a mobile number or email address
Search and Recover can rescue crucial work and cherished memories you thought were gone forever. It's fast and easy to use, and even data lost years ago can be recovered.