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Real-time online customer service applications [7] July 2006: Proficient Systems: Provider of hosted proactive, revenue generating on-site chat solutions [8] October 2007: Kasamba Inc. Online provider of chat-based experts [9] April 2010: NuConomy: Web analytics and optimization platform [10] May 2012: Amadesa
The service may also offer the facility to place a call to the calling party. The general public tends to refer to the service by the telephone feature code, the telephone number it has in their country; for example, in North America, this is *69, while in the UK, it is called 1471. The New York Times described Call Return in 1992 as a new ...
However, unlike a standard telephone directory, where the user uses customer's details (such as name and address) in order to retrieve the telephone number of that person or business, a reverse telephone directory allows users to search by a telephone service number in order to retrieve the customer details for that service. Reverse telephone ...