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Hi, I bought an HP laptop a couple of weeks ago. For the last week it has been unusable, stuck in an Automatic Repair Loop. I have tried running many CMD lines, but keep getting told by the computer that 'this drive/partition is write protected by BitLocker and you need a key to unlock it'. I have t...
I own a windows 10 HP laptop. Today when I booted it it said "Scanning and repairing drive (C:): 0% complete. I had seen this before so I let it go on for a bit and just turning it off usually seemed to work, so I did so. I turned it on again and it said that it was Preparing Automatic Repair. After...
Join the conversation in HP’s Support Community / Forum to find solutions, ask questions, and share tips for HP Notebooks, Printers, Desktops, tablets, more.
Model - HP Notebook - 15-bs576tx. My laptop's right hinge is broken. I am out of warranty and the hinge broke through no fault of mine. One moment everything is fine and next moment, I am closing my notebook the hinge gives out. Can I get an approximate cost for repair/replacement?
Hello, The left hinge of my HP ENVY x360 just broke, the screen popped loose down in the corner and two screws fell out together with some small, plastic pieces. My warranty ran out last June (2019). I literally moved the laptop an inch to the right and the hinge broke. I have not dropped or misused...
HP Recovery Media is a set of DVDs and a CD, or USB stick, that will erase the hard drive (removing all data, settings, and applications, reinstall the original OS, drivers, and some HP Utilities. In some cases, you may be able to order a USB stick instead of disks.
Learn how to identify and resolve common issues with your HP PC with the help of our various automated solutions including diagnostic tools, virtual agent and troubleshooters. Find automated diagnostic tools that can help resolve common computer issues like no power no boot, slow PC, sound issues, w...
Im not sure where to post this. My HP ZBook 17 G2 was sent in under warranty for repairs. I got it all worked out through HP Support Assistant which let me actually chat with someone. Since I sent the laptop in a week ago, there are still no updates to repair status, it does not even show that it was received under the tracking number.
If the F11 recovery partition does not work, please contact HP phone support from the same link mentioned above and run the recovery using recovery media. The recovery link also shows you how to run the recovery using HP recovery media. Please perform all these steps patiently as it is critical to resolving the issue. The trick is to remain ...
Welcome to the HP Support Community. Thank you for posting your query. I will be glad to assist you. I see that you have an issue with your recent repair orders from HP. The support here is limited and this issue might require one-on-one interaction to fix it. I've sent you a private message with the instructions.