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OTRS (originally Open-Source Ticket Request System) is a service management suite. The suite contains an agent portal, admin dashboard and customer portal. In the agent portal, teams process tickets and requests from customers (internal or external). There are various ways in which this information, as well as customer and related data can be ...
The company was founded in 2004 by Alex McLauchlan and Simon Wilsher, a theatre enthusiast, to help amateur theatre groups with their online ticket sales and booking. [2] The TicketSource system still supports a free version of the software based on the original offering. It joined the Society of Ticket Agents and Retailers in 2012. [3]
Tessitura is a software package for nonprofit arts and culture organizations, marketed as "arts enterprise software." Tessitura was initially developed by the Metropolitan Opera for its internal use, and integrates ticketing, fundraising, and customer relationship management functions.
RT has many ways to highly customize creating and updating tickets, owners, dependencies, custom everything, and workflows. A web interface is available for both logged in users and guest/customer/end users. Template callbacks allow the modification of the software's web pages without requiring extensive knowledge.
Find movies playing near me ===== The System Under Test in this example is a web application to find and book movie tickets Search for movies-----* Specify location as "Bangalore" * Search for movie "Star Wars" * Verify that "INOX" is playing "Star Wars" at "7:30 pm" Book movie ticket-----* Sign up with email address <user@example.com> * Complete the verification * Select location as ...
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This list is divided into proprietary or free software, and open source software, with several comparison tables of different product and vendor characteristics. It also includes a section of project collaboration software, which is a standard feature in collaboration platforms.
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