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  2. List of collaborative software - Wikipedia

    en.wikipedia.org/wiki/List_of_collaborative_software

    This list is divided into proprietary or free software, and open source software, with several comparison tables of different product and vendor characteristics. It also includes a section of project collaboration software, which is a standard feature in collaboration platforms.

  3. OTRS - Wikipedia

    en.wikipedia.org/wiki/OTRS

    OTRS (originally Open-Source Ticket Request System) is a service management suite. The suite contains an agent portal , admin dashboard and customer portal. In the agent portal, teams process tickets and requests from customers (internal or external).

  4. Comparison of issue-tracking systems - Wikipedia

    en.wikipedia.org/wiki/Comparison_of_issue...

    Notable issue tracking systems, including bug tracking systems, help desk and service desk issue tracking systems, as well as asset management systems, include the following. The comparison includes client-server application, distributed and hosted systems.

  5. Comparison of source-code-hosting facilities - Wikipedia

    en.wikipedia.org/wiki/Comparison_of_source-code...

    A source-code-hosting facility (also known as forge software) is a file archive and web hosting facility for source code of software, documentation, web pages, and other works, accessible either publicly or privately.

  6. Issue tracking system - Wikipedia

    en.wikipedia.org/wiki/Issue_tracking_system

    An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues. [1] Issue tracking systems are generally used in collaborative settings, especially in large or distributed collaborations, but can also be employed ...

  7. Self-hosting (web services) - Wikipedia

    en.wikipedia.org/wiki/Self-hosting_(web_services)

    Self-hosting is the practice of running and maintaining a website or service using a private web server, instead of using a service outside of the administrator's own control. Self-hosting allows users to have more control over their data, privacy, and computing infrastructure, as well as potentially saving costs and improving skills.

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