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  2. Call-recording software - Wikipedia

    en.wikipedia.org/wiki/Call-recording_software

    Call recording software records telephone conversations over PSTN or VoIP in a digital audio file format. Call recording is distinct from call logging and tracking , which record details about the call but not the conversation; however, software may include both recording and logging functionality.

  3. Call-recording services - Wikipedia

    en.wikipedia.org/wiki/Call-recording_services

    A call recording service is a commercial enterprise that can record telephone calls for a fee. For example, a lawyer needing to record conversations with clients, for example, must be able to capture calls from an office telephone system, from a mobile phone, and a home line.

  4. VoIP recording - Wikipedia

    en.wikipedia.org/wiki/Voip_recording

    Voice over Internet Protocol (VoIP) recording is a subset of telephone recording or voice logging, first used by call centers and now being used by all types of businesses. . There are many reasons for recording voice over IP call traffic such as: reducing company vulnerability to lawsuits by maintaining recorded evidence, complying with telephone call recording laws, increasing security ...

  5. Call-recording hardware - Wikipedia

    en.wikipedia.org/wiki/Call-recording_hardware

    It can be configured to record all calls or some calls, either randomly or on demand. Businesses, particularly call centers, use call recording for training, quality management, and legal compliance. Consumer call-recording hardware was introduced in the 1970s, along with the first consumer-grade answering machines. [1]

  6. Telephone call recording laws - Wikipedia

    en.wikipedia.org/wiki/Telephone_call_recording_laws

    Telephone call recording laws are legislation enacted in many jurisdictions, such as countries, states, provinces, that regulate the practice of telephone call recording. Call recording or monitoring is permitted or restricted with various levels of privacy protection, law enforcement requirements, anti-fraud measures, or individual party consent.

  7. Voice logging - Wikipedia

    en.wikipedia.org/wiki/Voice_logging

    Voice logging is the practice of regularly recording telephone conversations. Business sectors which often do voice logging include public safety (e.g. 9-1-1 and emergency response systems), customer service call centers (conversations are recorded for quality assurance purposes), and finance (e.g. telephone-initiated stock trades are recorded for compliance purposes).

  8. Category:Call-recording software - Wikipedia

    en.wikipedia.org/wiki/Category:Call-recording...

    Pages in category "Call-recording software" The following 6 pages are in this category, out of 6 total. This list may not reflect recent changes. ...

  9. Telephone recording - Wikipedia

    en.wikipedia.org/wiki/Telephone_recording

    Telephone recording may refer to: Wiretapping, monitoring of telephone and Internet-based conversations by a third party; Call-recording software, records telephone conversations over PSTN or VoIP in a digital audio file format; Call tracking software, records information about incoming telephone calls, and, in some regions, the conversation

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