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In the aviation industry, a general sales agent (GSA) is a sales agent for an airline company who is authorized to sell travel tickets and assist the public with travel-related needs. [ 1 ] [ 2 ] An agent's duties include performing tasks that help the company's achieve its sales objectives.
[citation needed] Agents have a variety of duties depending on the size of the airline, including making boarding announcements, assigning seats, handling standby passengers, monitoring jet way doors during boarding and disembarkation, and assisting in customer service duties. [1]
Host Agency Reviews lists employee salaries by compensation structure, listing the 2022 income for travel agents that earn salary + commissions (25% of travel advisor employees) at $88,909, those that earn salary/hourly only at $50,792 (44% of employee travel agents), and commission only travel employees at $21,932 (31%).
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Baggage handler unloading baggage from a bag belt at Detroit Metropolitan Airport. In the airline industry, a baggage handler is a person who loads and unloads baggage (suitcases or luggage), and other cargo (airfreight, mail, counter-to-counter packages) for transport via aircraft.
In December 2007, the President's Pay Agent reported that an average locality pay adjustment of 36.89% would be required to reach the target set by FEPCA (to close the computed pay gap between federal and non-federal pay to a disparity of 5%). By comparison, in calendar year 2007, the average locality pay adjustment actually authorized was 16.88%.
The International Airlines Travel Agent Network (IATAN) is a Miami-based trade association in the United States representing the interests of its member companies and the U.S. travel distribution network (travel agencies). [1] [2] It is an independent department of the International Air Transport Association (IATA). [3]
An airline consolidator is a wholesaler of airline tickets, sometimes described as a broker. [1] Airlines make tickets available to consolidators at significant discounts and special conditions to those available to the general public.
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