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Otter.ai, Inc. is an American transcription software company based in Mountain View, California. The company develops speech to text transcription applications using artificial intelligence and machine learning. Its software, called Otter, shows captions for live speakers, and generates written transcriptions of speech. [1]
Transcription software, as with transcription services, is often provided for business, legal, or medical purposes. Compared with audio content, a text transcript is searchable, takes up less computer memory, and can be used as an alternate method of communication, such as for subtitles and closed captions .
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Zoom also offers a transcription service using Otter.ai software that allows businesses to store transcriptions of the Zoom meetings online and search them, including separating and labeling different speakers. [32] In July 2020, Zoom Rooms and Zoom Phone became available as hardware as a service products. [33]
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