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9-1-1 emergency dispatch center. An emergency medical dispatcher is a professional telecommunicator, tasked with the gathering of information related to medical emergencies, the provision of assistance and instructions by voice, prior to the arrival of emergency medical services (EMS), and the dispatching and support of EMS resources responding to an emergency call.
Emergency Medical Dispatch (EMD) refers to a system that enhances services provided by Public Safety Answering Point (emergency) call takers, such as municipal emergency services dispatchers. It does so by allowing the call taker to quickly narrow down the caller's type of medical or trauma situation, so as to better dispatch emergency services ...
“Each day in the life of a 911 dispatcher is a unique and demanding experience,” Wayne County 911 Dispatch Assistant Director Betty Riggs said.
An emergency medical dispatcher is also called an EMD. An increasingly common addition to the EMS system is the use of highly trained dispatch personnel who can provide "pre-arrival" instructions to callers reporting medical emergencies.
The first use of a national emergency telephone number began in the United Kingdom in 1937 using the number 999, which continues to this day. [6] In the United States, the first 911 service was established by the Alabama Telephone Company and the first call was made in Haleyville, Alabama, in 1968 by Alabama Speaker of the House Rankin Fite and answered by U.S. Representative Tom Bevill.
The dispatcher also obtains and relays pertinent information to the field units to help ensure the adequacy and safety of the response. Emergency dispatchers may use preapproved protocols to talk a caller or bystander through lifesaving medical procedures such as cardiopulmonary resuscitation, childbirth, and first aid. They may require ...
National Public Safety Telecommunicators Week is dedicated to honoring the contributions of 911 dispatchers.
The term "first responder" refers to those individuals who in the early stages of an incident are responsible for the protection and preservation of life, property, evidence, and the environment, including emergency response providers as defined in section 2 of the Homeland Security Act of 2002 (6 U.S.C. § 101), as well as emergency management ...
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