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  2. Settings A-Z - AOL Help

    help.aol.com/settings

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  3. Disable third-party firewall software - AOL Help

    help.aol.com/articles/disable-third-party...

    1. Click on the Start Button, and then click Settings. 2. In the Settings Menu click Network & Internet. 3. In this window make sure you have Ethernet selected on the left side and then click on Windows Firewall on the right side. 4. On the left side of the window click Turn Windows Firewall on or off. 5.

  4. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    Temporarily disable your firewall and check whether or not you're able to connect to the internet. If your firewall software isn't on the list linked, you will need to contact your firewall software provider for additional info. Disable Protected Mode in Internet Explorer. Protected mode is enable by default and may interfere with AOL Mail.

  5. Troubleshoot a broadband internet connection - AOL Help

    help.aol.com/articles/troubleshooting-a...

    Check the physical connection - A loose cable or cord can often be the cause of a connection problem. Make sure everything is securely connected to the wall and device. 3. Reboot your modem/router - Sometimes the old "turn it off and on again" approach actually does work! Just wait about five minutes before turning it back on to make sure ...

  6. Wi-Fi Direct - Wikipedia

    en.wikipedia.org/wiki/Wi-Fi_Direct

    Wi-Fi Protected Setup allows access points to be set up simply by entering a PIN or other identification into a connection screen, or in some cases, simply by pressing a button. The Protected Setup system uses this information to send data to a computer, handing it the information needed to complete the network setup and connect to the Internet.

  7. Wi-Fi Protected Setup - Wikipedia

    en.wikipedia.org/wiki/Wi-Fi_Protected_Setup

    In addition, there is another way to connect called WPS Pin that is used by some devices to connect to the wireless network. [1] Wi-Fi Protected Setup allows the owner of Wi-Fi privileges to block other users from using their household Wi-Fi. The owner can also allow people to use Wi-Fi. This can be changed by pressing the WPS button on the ...

  8. Enable and disable firewall in McAfee - AOL Help

    help.aol.com/articles/mcafee-enable-and-disable...

    Click the Turn Off button. On the Turn Off Firewall confirmation dialog box, click the When do you want to resume Firewall drop-down menu, choose the appropriate option, and then click Turn Off. Click Done. Don't see the McAfee icon next to the clock? If you're using Windows 7 or 8, click the arrow next to the clock to reveal hidden icons.

  9. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    Desktop Gold doesn't provide dial-up internet connectivity and can only be used if you already have a broadband internet connection. If you're having trouble getting online, check to see if the issue is with your internet connection.Our help article, Troubleshooting a Broadband Connection, provides some useful troubleshooting tips. If you are ...