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  2. Download, install, or uninstall AOL Desktop Gold

    help.aol.com/articles/aol-desktop-downloading...

    Learn how to download and install or uninstall the Desktop Gold software and if your computer meets the system requirements.

  3. Disable third-party firewall software - AOL Help

    help.aol.com/articles/disable-third-party...

    1. Click on the Start Button, and then click Settings. 2. In the Settings Menu click Network & Internet. 3. In this window make sure you have Ethernet selected on the left side and then click on Windows Firewall on the right side. 4. On the left side of the window click Turn Windows Firewall on or off. 5.

  4. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    Desktop Gold doesn't provide dial-up internet connectivity and can only be used if you already have a broadband internet connection. If you're having trouble getting online, check to see if the issue is with your internet connection.Our help article, Troubleshooting a Broadband Connection, provides some useful troubleshooting tips. If you are ...

  5. Beta - Projects Desktop Windows - AOL

    beta.aol.com/projects/desktop/windows

    Windows 7, Windows 8, Windows 8.1, Windows 10 266 MHz or faster computer processor 1024 x 768 or higher screen resolution recommended 1 GB RAM, 512 MB free hard disk space Internet connection

  6. Get Online with AOL

    getonline.aol.com/xp-vista

    A: AOL Desktop Gold, AOL Shield, and AOL Shield Pro requires users to have an existing internet connection. If you use dial-up, you can use AOL Dialer and AOL Shield to connect to the internet over your phone line. Click here to view these dial-up products.

  7. Get Online with AOL

    getonline.aol.com/dialup

    Download time may take 10-15 minutes over dial-up. Call 1-888-265-5555 to order a CD for faster installation.

  8. Troubleshoot a broadband internet connection - AOL Help

    help.aol.com/articles/troubleshooting-a...

    Check the physical connection - A loose cable or cord can often be the cause of a connection problem. Make sure everything is securely connected to the wall and device. 3. Reboot your modem/router - Sometimes the old "turn it off and on again" approach actually does work! Just wait about five minutes before turning it back on to make sure ...

  9. AOL Shield Pro Browser | Free Download | AOL Products

    www.aol.com/products/browsers/shield-pro

    Just open AOL Shield Pro and click the browser menu button (three horizontal lines) in the top right hand corner of the window. Next, scroll down to Bookmarks and then click Import bookmarks and ...