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  2. Vehicular metrics - Wikipedia

    en.wikipedia.org/wiki/Vehicular_metrics

    if area is too small, vehicle becomes difficult to use Fuel economy: mpg (US) mpg (imperial) l/100 km and km/L economics, range greater is better (mpg and km/L), lower is better (L/100 km) must be specified on new vehicles for sale in the US and UK Maximum g-force(s) g or ft/s 2: g or ft/s 2: g or m/s 2: acceleration, braking (safety) higher is ...

  3. Analytic hierarchy process – car example - Wikipedia

    en.wikipedia.org/wiki/Analytic_hierarchy_process...

    Given the car's use as a family vehicle, that doesn't seem quite right. So the family looks at the available capacities and determines that a 14 cu ft (0.40 m 3 ). trunk is perfectly fine for their needs, that something about five times larger is slightly better, and that something about ten times larger is moderately so.

  4. Kano model - Wikipedia

    en.wikipedia.org/wiki/Kano_model

    An example of this would be a milk package that is said to have ten percent more milk for the same price will result in customer satisfaction, but if it only contains six percent then the customer will feel misled and it will lead to dissatisfaction. Examples: In a car, acceleration. Time taken to resolve a customer's issue in a call center.

  5. Customer experience - Wikipedia

    en.wikipedia.org/wiki/Customer_experience

    Customer experience has emerged as a vital strategy for all retail businesses that are facing competition. [12] According to Holbrook & Hirschman studies [13] (1982) customer experience can be defined as a whole event that a customer comes into contact with when interacting with a certain business. This experience often affects the emotions of ...

  6. Quality, cost, delivery - Wikipedia

    en.wikipedia.org/wiki/Quality,_cost,_delivery

    Quality is the ability of a product or service to meet and exceed customer expectations. It is the result of the efficiency of the entire production process formed of people, material, and machinery. Customer requirements determine the quality scope. Quality is a competitive advantage; poor quality often results in bad business.

  7. Automotive Safety Integrity Level - Wikipedia

    en.wikipedia.org/wiki/Automotive_Safety...

    Referring to "Quality Management", the QM level means that all assessed risks are tolerable from a safety perspective (even if the manufacturer might want to address them from a customer satisfaction perspective, for example make sure the vehicle starts). So, safety assurance controls are unnecessary and standard quality management processes ...

  8. Etsy (ETSY) Q4 2024 Earnings Call Transcript - AOL

    www.aol.com/etsy-etsy-q4-2024-earnings-170013354...

    Image source: The Motley Fool. Etsy (NASDAQ: ETSY) Q4 2024 Earnings Call Feb 19, 2025, 8:30 a.m. ET. Contents: Prepared Remarks. Questions and Answers. Call ...

  9. Vehicle metrics - Wikipedia

    en.wikipedia.org/?title=Vehicle_metrics&redirect=no

    Retrieved from "https://en.wikipedia.org/w/index.php?title=Vehicle_metrics&oldid=498313134"This page was last edited on 19 June 2012, at 09:38 (UTC). (UTC).

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