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  2. Vehicular metrics - Wikipedia

    en.wikipedia.org/wiki/Vehicular_metrics

    if area is too small, vehicle becomes difficult to use Fuel economy: mpg (US) mpg (imperial) l/100 km and km/L economics, range greater is better (mpg and km/L), lower is better (L/100 km) must be specified on new vehicles for sale in the US and UK Maximum g-force(s) g or ft/s 2: g or ft/s 2: g or m/s 2: acceleration, braking (safety) higher is ...

  3. Dispatch (logistics) - Wikipedia

    en.wikipedia.org/wiki/Dispatch_(logistics)

    In a tow truck example, the card might be labeled with the tow car's radio identifier, "Downtown 6" and may be labeled with the vehicle number or data about the capabilities of the specific tow car. It might give a weight capacity, show the unit as a flat bed or cradle snatcher, or mention the unit carries a can of Diesel fuel.

  4. Units of measurement in transportation - Wikipedia

    en.wikipedia.org/wiki/Units_of_measurement_in...

    vehicle-kilometre (vkm [1]) as a measure of traffic flow, determined by multiplying the number of vehicles on a given road or traffic network by the average length of their trips measured in kilometres. [2] vehicle-mile (vehicle miles traveled, or VMT [1]) same as before but measures the trip expressed in miles.

  5. Customer experience - Wikipedia

    en.wikipedia.org/wiki/Customer_experience

    Customer experience has emerged as a vital strategy for all retail businesses that are facing competition. [12] According to Holbrook & Hirschman studies [13] (1982) customer experience can be defined as a whole event that a customer comes into contact with when interacting with a certain business. This experience often affects the emotions of ...

  6. Kano model - Wikipedia

    en.wikipedia.org/wiki/Kano_model

    An example of this would be a milk package that is said to have ten percent more milk for the same price will result in customer satisfaction, but if it only contains six percent then the customer will feel misled and it will lead to dissatisfaction. Examples: In a car, acceleration. Time taken to resolve a customer's issue in a call center.

  7. List of business and finance abbreviations - Wikipedia

    en.wikipedia.org/wiki/List_of_business_and...

    Ke applies most prominently to companies that regularly generate excess capital (free cash flow, cash on hand) from ongoing operations. Critically, in assessing a company's financial position (and reading its balance sheet), COE is distinguished from CAPEX , or costs associated with Capital Expenditures.

  8. Performance indicator - Wikipedia

    en.wikipedia.org/wiki/Performance_indicator

    KPI information boards. A performance indicator or key performance indicator (KPI) is a type of performance measurement. [1] KPIs evaluate the success of an organization or of a particular activity (such as projects, programs, products and other initiatives) in which it engages. [2]

  9. Analytic hierarchy process – car example - Wikipedia

    en.wikipedia.org/wiki/Analytic_hierarchy_process...

    Given the car's use as a family vehicle, that doesn't seem quite right. So the family looks at the available capacities and determines that a 14 cu ft (0.40 m 3 ). trunk is perfectly fine for their needs, that something about five times larger is slightly better, and that something about ten times larger is moderately so.

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