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  2. Sample Resume: Customer Service Representative - AOL

    www.aol.com/news/2010-07-01-resume-for-customer...

    As a customer service representative, Mary's performance was measured on a regular basis. Yet she never thought to showcase on her resume her ability to meet or exceed company expectations for ...

  3. Sample Resume: Customer Service Manager - AOL

    www.aol.com/news/2010-07-01-resume-for-customer...

    This resume was submitted by Linda Dobogai of Aberlene Resume & Career. ... Sample Resume: Customer Service Manager. Barbara Safani. Updated July 14, 2016 at 9:06 PM.

  4. Customer service representative - Wikipedia

    en.wikipedia.org/.../Customer_service_representative

    A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.

  5. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer service may be provided in person (e.g. sales / service representative), or by automated means, [11] such as kiosks, websites, and apps. An advantage of automation is that it can provide service 24 hours a day which can complement face-to-face customer service. [12] There is also economic benefit to the firm.

  6. Call centre - Wikipedia

    en.wikipedia.org/wiki/Call_centre

    The answering service operators also had the option of calling the client and alerting them to particularly important calls. The origins of call centers date back to the 1960s with the UK-based Birmingham Press and Mail, which installed Private Automated Business Exchanges (PABX) to have rows of agents handling customer contacts.

  7. Résumé - Wikipedia

    en.wikipedia.org/wiki/Résumé

    A résumé, sometimes spelled resume (or alternatively resumé), [a] [1] is a document created and used by a person to present their background, skills, and accomplishments. Résumés can be used for a variety of reasons, but most often they are used to secure new employment.

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