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In March 2005, the United States Federal Communications Commission (FCC) made 8-1-1 the universal number for the 71 regional services that coordinate location services for underground public utilities in the U.S. [12] Before that time, each of these "call before you dig" services [13] had its own 800 number, and the FCC and others wanted to make it as easy as possible for everyone planning an ...
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Some are not accessible from pay phones. Calls from pay phones assess the toll-free owner an additional fee in the U.S., as mandated by the FCC. Although toll-free numbers are not accessible internationally, many phone services actually call through the U.S., and in this case the toll-free numbers become available.
Callers dial 1-800 (888 or 866)-FREE411 [373-3411] from any phone in the United States to use the toll-free service. Sponsors cover part of the service cost by playing advertising messages during the call. Callers always hear an ad at the beginning of the call, and then another after they have made their request.
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411 is a telephone number for local directory assistance in Canada and the United States. Until the early 1980s, 411 – and the related 113 number – were free to call in most jurisdictions. In the United States, the service is commonly known as "information", [1] although its official name is "directory assistance". [2]
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