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Technical support, commonly shortened as tech support, is a customer service provided to customers to resolve issues, commonly with consumer electronics. This is commonly provided via call centers , online chat and email . [ 1 ]
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OSS systems from this era are described in the Bell System Technical Journal, Bell Labs Record, and Telcordia Technologies (now part of Ericsson) SR-2275. [2] Many OSS systems were initially not linked to each other and often required manual intervention. For example, consider the case where a customer wants to order a new telephone service.
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Customer support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 1 ]
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.