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The communication skills required for successful communication are different for source and receiver. For the source, this includes the ability to express oneself or to encode the message in an accessible way. [8] Communication starts with a specific purpose and encoding skills are necessary to express this purpose in the form of a message.
Many models of communication include the idea that a sender encodes a message and uses a channel to transmit it to a receiver. Noise may distort the message along the way. The receiver then decodes the message and gives some form of feedback. [1] Models of communication simplify or represent the process of communication.
Processes include group norms, as well as a group’s decision making process, level of communication, coordination, and cohesion. [1] Specifically, processes can be things such as: Steps taken to plan activities; Initiating actions; Monitoring resources; Monitoring progress; Maintenance of interpersonal relationships; Dealing with conflict
Formal communication flows downward, horizontal and upward while informal communication is generally referred to as "the grapevine". Formal communication refers to the flow of official information through proper, predefined channels and routes. The flow of information is controlled and needs deliberate effort to be properly communicated.
Business communication is the act of information being exchanged between two-parties or more for the purpose, functions, goals, or commercial activities of an organization. [1] Communication in business can be internal which is employee-to-superior or peer-to-peer, overall it is organizational communication.
Flow research became prevalent in the 1980s and 1990s, with Csikszentmihályi and his colleagues in Italy still at the forefront. Researchers grew interested in optimal experiences and emphasizing positive experiences, especially in places such as schools and the business world. [9] They also began studying the theory of flow at this time. [10]
The development of new communication technologies, such as telephone, radio, newspapers, television, and the internet, has had a big impact on communication and communication studies. [232] Today, communication studies is a wide discipline. Some works in it try to provide a general characterization of communication in the widest sense.
Professional communication draws on theories from fields as different as rhetoric and science, psychology and philosophy, sociology and linguistics. Much of professional communication theory is a practical blend of traditional communication theory , technical writing, rhetorical theory, adult learning theory, and ethics .