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  2. Queueing theory - Wikipedia

    en.wikipedia.org/wiki/Queueing_theory

    Queueing theory is the mathematical study of waiting lines, or queues. [1] A queueing model is constructed so that queue lengths and waiting time can be predicted. [1] Queueing theory is generally considered a branch of operations research because the results are often used when making business decisions about the resources needed to provide a ...

  3. Turnaround time - Wikipedia

    en.wikipedia.org/wiki/Turnaround_time

    Lead Time vs Turnaround Time: Lead Time is the amount of time, defined by the supplier or service provider, that is required to meet a customer request or demand. [5] Lead-time is basically the time gap between the order placed by the customer and the time when the customer get the final delivery, on the other hand the Turnaround Time is in order to get a job done and deliver the output, once ...

  4. M/G/1 queue - Wikipedia

    en.wikipedia.org/wiki/M/G/1_queue

    where as above is the Laplace–Stieltjes transform of the service time distribution function. This relationship can only be solved exactly in special cases (such as the M/M/1 queue ), but for any s {\textstyle s} the value of ϕ ( s ) {\textstyle \phi (s)} can be calculated and by iteration with upper and lower bounds the distribution function ...

  5. Pollaczek–Khinchine formula - Wikipedia

    en.wikipedia.org/wiki/Pollaczek–Khinchine_formula

    In queueing theory, a discipline within the mathematical theory of probability, the Pollaczek–Khinchine formula states a relationship between the queue length and service time distribution Laplace transforms for an M/G/1 queue (where jobs arrive according to a Poisson process and have general service time distribution). The term is also used ...

  6. M/D/1 queue - Wikipedia

    en.wikipedia.org/wiki/M/D/1_queue

    where τ is the mean service time; σ 2 is the variance of service time; and ρ=λτ < 1, λ being the arrival rate of the customers. For M/M/1 queue, the service times are exponentially distributed, then σ 2 = τ 2 and the mean waiting time in the queue denoted by W M is given by the following equation: [5]

  7. M/M/1 queue - Wikipedia

    en.wikipedia.org/wiki/M/M/1_queue

    The average response time or sojourn time (total time a customer spends in the system) does not depend on scheduling discipline and can be computed using Little's law as 1/(μ − λ). The average time spent waiting is 1/(μ − λ) − 1/μ = ρ/(μ − λ). The distribution of response times experienced does depend on scheduling discipline.

  8. Kingman's formula - Wikipedia

    en.wikipedia.org/wiki/Kingman's_formula

    Kingman's approximation states: () (+)where () is the mean waiting time, τ is the mean service time (i.e. μ = 1/τ is the service rate), λ is the mean arrival rate, ρ = λ/μ is the utilization, c a is the coefficient of variation for arrivals (that is the standard deviation of arrival times divided by the mean arrival time) and c s is the coefficient of variation for service times.

  9. Little's law - Wikipedia

    en.wikipedia.org/wiki/Little's_law

    In mathematical queueing theory, Little's law (also result, theorem, lemma, or formula [1] [2]) is a theorem by John Little which states that the long-term average number L of customers in a stationary system is equal to the long-term average effective arrival rate λ multiplied by the average time W that a customer spends in the system.