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2. Troubleshoot a broadband internet connection - AOL Help

   help.aol.com/articles/troubleshooting-a...

   Check if you can visit other sites with a different browser - If you can go to another site, the problem may be associated the browser you're using. If you don't have another browser, download a supported one for free. 2. Check the physical connection - A loose cable or cord can often be the cause of a connection problem. Make sure everything ...

3. Fix problems reading or receiving AOL Mail

   help.aol.com/articles/fix-problems-reading-or...

   If you're having problems reading and retrieving your AOL Mail, the following troubleshooting steps: Use AOL Basic Mail. AOL Basic Mail gives you a way to see your emails in a simpler layout. This can often help when you're having problems retrieving mail on a slower connection speed. Reset your web settings

4. AOL Help

   help.aol.com

   Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

5. Premium Tech Support with Assist by AOL | AOL Products

   www.aol.com/products/tech-support/assist

   Get friendly tech support online and over the phone with Assist by AOL. Virus removal, slow computers and more. Get affordable expert help today.

6. Troubleshooting - Wikipedia

   en.wikipedia.org/wiki/Troubleshooting

   Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms.

7. ping (networking utility) - Wikipedia

   en.wikipedia.org/wiki/Ping_(networking_utility)

   ping is a computer network administration software utility used to test the reachability of a host on an Internet Protocol (IP) network. It is available for virtually all operating systems that have networking capability, including most embedded network administration software.

8. Duplex mismatch - Wikipedia

   en.wikipedia.org/wiki/Duplex_mismatch

   Single packets are sent and acknowledged without problems. As a result, a simple ping command fails to detect a duplex mismatch because single packets and their resulting acknowledgments at 1-second intervals do not cause any problem on the network. A terminal session which sends data slowly (in very short bursts) can also communicate successfully.

9. Windows Support Tools - Wikipedia

   en.wikipedia.org/wiki/Windows_Support_Tools

   [4] [5] NetDiag is a CLI tool for diagnosing network problems. [6] This tool is command-line version of the Network Troubleshooter that can be found in Windows Help and Support Center. Windows Installer Zapper (msizap.exe, a command-line tool) and Windows Installer CleanUp Utility (Msicuu.exe, a GUI tool) are tools for cleaning Windows ...