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Complaints against US airlines rose by nearly 29 percent in 2023, but not all carriers came in for the same level of passenger discontent. ... Frontier had 33 complaints for every 100,000 ...
Frontier Airlines saw the highest rate of passenger complaints among U.S. carriers in 2022, a year that became one of the most disruptive for flyers on record.
In 2020, United Airlines had the most refund-related complaints filed with DOT — more than 10,000 — although smaller Frontier had a higher rate of complaints. Air Canada, El Al and TAP ...
Part of a Frontier Airlines plane caught fire upon landing in Las Vegas last month. 19 passengers suing the airline say they were kept on a smoke-filled plane for nearly an hour. The NTSB's report ...
A Frontier Boeing 737-300 in the original 1994 livery. Frontier retired its last 737 in 2005.. Frontier Airlines was created by Frederick W. "Rick" Brown (a United Airlines pilot), his wife Janice Brown, and Bob Schulman, the latter two having worked at the original Frontier Airlines (1950–1986). [21]
The complaint says Huertas had two alcoholic drinks on Flight 4944 from Orlando. It also observes, "Notably, there were children nearby." An attorney for Huertas and a Frontier representative ...
Frontier Airlines passengers say the carrier's new messaging-only customer service system is frustrating but the airline says reviews have been good.
In the US, Southwest Airlines had the lowest rate of complaints in 2006, with 0.11 complaints per 100,000 passengers, while US Airways and United Airlines had the worst rate of complaints, both with 1.36 complaints per 100,000 passengers. [7] US Airways is also the US airline with the worst on-time performance, which might explain its rate of ...
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