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  2. Call logging - Wikipedia

    en.wikipedia.org/wiki/Call_logging

    The call logging trial proved successful and while it was initially designed to gather phone call data and cost of billing details specific to the customers' call's, a hidden benefit emerged such that local management were also able to see a pattern of the types of calls being generated, i.e. calls to and from certain businesses in addition to ...

  3. Phone log - Wikipedia

    en.wikipedia.org/wiki/Phone_log

    A phone log is metadata collected from telephone or mobile phones for the purpose of surveillance or espionage. This metadata may include: length of calls, phone numbers of both parties, phone-specific identification information, GPS location, call proximity, and/or computer converted voice-to-text transcripts of the phone call conversation. [ 1 ]

  4. Call detail record - Wikipedia

    en.wikipedia.org/wiki/Call_detail_record

    A call detail record (CDR) is a data record produced by a telephone exchange or other telecommunications equipment that documents the details of a telephone call or other telecommunications transactions (e.g., text message) that passes through that facility or device. The record contains various attributes of the call, such as time, duration ...

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  8. Voice logging - Wikipedia

    en.wikipedia.org/wiki/Voice_logging

    Voice logging is the practice of regularly recording telephone conversations. Business sectors which often do voice logging include public safety (e.g. 9-1-1 and emergency response systems), customer service call centers (conversations are recorded for quality assurance purposes), and finance (e.g. telephone-initiated stock trades are recorded for compliance purposes).

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