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Callers dial 1-800 (888 or 866)-FREE411 [373-3411] from any phone in the United States to use the toll-free service. Sponsors cover part of the service cost by playing advertising messages during the call. Callers always hear an ad at the beginning of the call, and then another after they have made their request.
In the U.S., directory assistance for companies with toll-free "800 numbers" (with area codes 800, 833, 844, 855, 866, 877, and 888) was available from toll-free directory assistance, reachable by dialing 1-800-555-1212, for many decades until it was discontinued in 2020. [citation needed]
Several other prefixes, including 800-484, 800-703, 800-744, and 800-904 are reserved by the FCC. NPA-911 is forbidden as 9-1-1 is an emergency telephone number . (This is less restrictive than the rules prohibiting all three-digit N-1-1 codes as exchanges in all geographic area codes.)
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These appear in Australia (1300 and 1800) and North America (1‑800, etc.); in the U.S., the RespOrg infrastructure is used to direct calls for the same number to different vendors based on the area code of the calling number. As one example, a taxi company could rent shared use of 1‑800‑TAXICAB in one city.