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  2. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Examples of customer service by artificial means are automated online assistants that can be seen as avatars on websites, [12] which enterprises can use to reduce operating and training costs. [12] These are driven by chatbots , and a major underlying technology to such systems is natural language processing .

  3. How to identify a fake text message: Online skills 101 - AOL

    www.aol.com/identify-fake-text-message-online...

    Frequently impersonated businesses and government agencies, including Amazon, Netflix, PayPal, the IRS, the SSA, and the USPS, all have pages with spam text message examples or explain common scam ...

  4. Text messaging - Wikipedia

    en.wikipedia.org/wiki/Text_messaging

    A text message using SMS ... with customers in 1995 sending on average only 0,4 messages per GSM customer ... the service is comparatively cheap. For example, ...

  5. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    [1] [2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [ 3 ]

  6. What's a six-digit verification code — and why you should ...

    www.aol.com/whats-six-digit-verification-code...

    For example, you might get a text message or email with a six-digit code that you must enter when you log into your bank account. ... Contact customer service directly if you think there ...

  7. Contact AOL customer support

    help.aol.com/articles/account-management...

    The AOL Help site is your starting point for getting support from AOL. Support may come via phone, chat, social media or help articles, depending on the question or issue you have.

  8. SMS - Wikipedia

    en.wikipedia.org/wiki/SMS

    Short Message Service, commonly abbreviated as SMS, is a text messaging service component of most telephone, Internet and mobile device systems. It uses standardized communication protocols that let mobile phones exchange short text messages, typically transmitted over cellular networks .

  9. Mobile marketing - Wikipedia

    en.wikipedia.org/wiki/Mobile_marketing

    This is where text messages typically get their 160 characters per SMS limit. [11] Long messages that exceed this limit are concatenated. They are split into smaller messages, which are recombined by the receiving phone. Concatenated messages can only fit 153 characters instead of 160. For example, a 177 character message is sent as 2 messages.

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