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  2. Job Descriptions Decoded: Sales/Customer Service Position - AOL

    www.aol.com/news/2014-05-14-job-descriptions...

    While it includes "customer service" in the title, the fact that the job leads with a need to accomplish daily, weekly and monthly close rates makes it clear that sales is a primary focus.

  3. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.

  4. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Good quality customer service is usually measured through customer retention. Customer service for some firms is part of the firm’s intangible assets and can differentiate it from others in the industry. One good customer service experience can change the entire perception a customer holds towards the organization. [3] It is expected that AI ...

  5. Submission management - Wikipedia

    en.wikipedia.org/wiki/Submission_management

    The key to successful submission management involves tracking each submission as well as all its versions and sub-parts that may be related to it or dependent on it. In addition to planning and tracking submission content, it is also important to manage and allocate resources effectively based on workload, skill sets and availability.

  6. Submission management system - Wikipedia

    en.wikipedia.org/wiki/Submission_management_system

    A submission management system is a software system, also known as submission processing, that streamlines and eases out the collection, tracking and management of electronic submissions. Information can be received, authenticated, tracked, stored, and distributed electronically.

  7. Résumé - Wikipedia

    en.wikipedia.org/wiki/Résumé

    A résumé or resume (or alternatively resumé), [a] [1] is a document created and used by a person to present their background, skills, and accomplishments. Résumés can be used for a variety of reasons, but most often are used to secure new jobs, whether in the same organization or another.

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