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Per SiriusXM data cited in the lawsuit, it took subscribers an average of 11.5 minutes to cancel by phone and 30 minutes to cancel online. According to SiriusXM, many of the statistics cited in ...
An investigation by James’ office found that SiriusXM “forces its subscribers to call or chat online with an agent to cancel a subscription, then deliberately draws out those interactions as ...
A New York state judge found Sirius XM Holdings liable in New York Attorney General Letitia James' lawsuit accusing the satellite radio and streaming company of making it too hard for customers to ...
Never worry about your AOL services or subscriptions going past due because your financial info changed. Add, edit, or delete the payment method used for AOL products and service right from your My Account page. To access your billing info, you'll need to sign in with your Primary username and password. Add a new payment method
Visit your MyAccount page to cancel paid services and pay account balances. • If a username shares a payment method with another username on the same account, the username that doesn't have a unique payment method on file must be closed first, or a different payment method must be added to it before closing the other username. Close your ...
Before you decide, make sure you consider your options. You can always change your plan to a different subscription or to a free AOL account. Caution - If you cancel your AOL account but are still subscribed to AOL services, the payment method on file will continue to be charged. You must cancel all AOL services in order to stop billing.
trying to cancel a subscription they no longer wish to pay for, and that they have a legal and contractual right to cancel anytime using a process that is simple and efficient," the lawsuit states.
Ever tried to cancel a media-streaming subscription? Some sign-off procedures are easy; others are an exercise in frustration. Check out where Sirius XM and Netflix stand on that scale.
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