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In California, the Employment Development Department (EDD) is a department of the state government that administers Unemployment Insurance (UI), Disability Insurance (DI), and Paid Family Leave (PFL) programs. The department also provides employment service programs and collects the state's labor market information and employment data.
The Complaint Resolution Program helps resolve complaints that consumers have filed after experiencing difficulty or disappointment in the California marketplace. The Consumer information Center is DCA's information resource center for consumers and licensees. Through its Call Center and Correspondence Unit, CIC provides consumers and licensees ...
When an unemployment insurance claimant files an appeal regarding a determination that they have received from the Employment Development Department, the Board sets the case for hearing by an administrative law judge who takes testimony from the claimant as well as any other interested parties, such as the Department or the claimant's former ...
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Any person claiming to be aggrieved by an alleged unlawful employment, public accommodation, or housing practice may file a verified complaint for investigation with the CRD. (Gov. Code, §§ 12960, 12963, 12980.) Filing an administrative complaint with the CRD within one year of an alleged unlawful practice (Gov. Code, § 12960, subd.
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Identity theft to receive government benefits — typically unemployment insurance — shot up 82% in 2023, according to a ConsumerAffairs analysis of Federal Trade Commission data, topping 82,000 ...
Consumer Services. The Consumer Services Office is the main point of contact for Californians filing a complaint with the department or requesting additional information about licensees. Offering a live-person call center, the team logs thousands of calls a year and works with licensees to help consumers settle disputes and resolve issues.