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Employee motivation is an intrinsic and internal drive to put forth the necessary effort and action towards work-related activities. It has been broadly defined as the "psychological forces that determine the direction of a person's behavior in an organisation, a person's level of effort and a person's level of persistence ". [ 1 ]
Recognized as one of the major factors affecting productivity and overall financial stability of any business, low morale may lead to reduced concentration, which in turn can cause mistakes, poor customer service and missed deadlines.
A number of various theories attempt to describe employee motivation within the discipline of industrial and organizational psychology.At the macro level, work motivation can be categorized into two types, endogenous process (individual, cognitive) theories and exogenous cause (environmental) theories. [8]
In 1968 Herzberg stated that his two-factor theory study had already been replicated 16 times in a wide variety of populations, including some in Communist countries, and corroborated with studies using different procedures that agreed with his original findings regarding intrinsic employee motivation, making it one of the most widely ...
Another key aspect is how managers communicate and provide feedback. [153] Understanding and managing employee motivation is essential for managers to ensure effective leadership, employee performance, and business success. [154] Cultural differences can have a significant impact on how to motivate workers.
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Industrial and organizational psychology (I-O psychology) "focuses the lens of psychological science on a key aspect of human life, namely, their work lives.In general, the goals of I-O psychology are to better understand and optimize the effectiveness, health, and well-being of both individuals and organizations."
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