enow.com Web Search

  1. Ads

    related to: support engineer responsibilities

Search results

  1. Results from the WOW.Com Content Network
  2. Production support - Wikipedia

    en.wikipedia.org/wiki/Production_Support

    A production support analyst or engineer is responsible for monitoring the production environments, servers, scheduled jobs, incident management and receiving incidents and requests from end-users, analyzing these and either responding to the end user with a solution or escalating it to other IT teams.

  3. Technical support - Wikipedia

    en.wikipedia.org/wiki/Technical_support

    Technical support, commonly shortened as tech support, is a customer service provided to customers to resolve issues, commonly with consumer electronics. This is commonly provided via call centers, online chat and email. [1] Many companies provide discussion boards for users to provide support to other users, decreasing load and cost on these ...

  4. Customer engineer - Wikipedia

    en.wikipedia.org/wiki/Customer_engineer

    Originally simply engineer, those who specialized in servicing IBM equipment in use by its customers were designated customer engineers by Tom Watson circa 1942.. Based on the requirements, an IBM CE could be a Field CE and service many customers around a defined territory, e.g.: Kuala Lumpur, or they could be based at the place of business of a particularly large customer and service only ...

  5. Site reliability engineering - Wikipedia

    en.wikipedia.org/wiki/Site_reliability_engineering

    Site Reliability Engineering (SRE) is a discipline in the field of Software Engineering and IT infrastructure support that monitors and improves the availability and performance of deployed software systems and large software services (which are expected to deliver reliable response times across events such as new software deployments, hardware failures, and cybersecurity attacks). [1]

  6. Responsibility assignment matrix - Wikipedia

    en.wikipedia.org/wiki/Responsibility_assignment...

    In business and project management, a responsibility assignment matrix [1] (RAM), also known as RACI matrix [2] (/ ˈ r eɪ s i /; responsible, accountable, consulted, and informed) [3] [4] or linear responsibility chart [5] (LRC), is a model that describes the participation by various roles in completing tasks or deliverables [4] for a project or business process.

  7. System administrator - Wikipedia

    en.wikipedia.org/wiki/System_administrator

    A system administrator's responsibilities might include: Analyzing system logs and identifying potential issues with computer systems. Applying operating system updates, patches, and configuration changes. Installing and configuring new hardware and software. Adding, removing, or updating user account information, resetting passwords, etc.

  8. Facilities engineering - Wikipedia

    en.wikipedia.org/wiki/Facilities_engineering

    In short, the responsibilities entail any type of engineering support that goes on at the facilities' location in addition to the construction and renovation of the facilities themselves. While, a facilities engineer working for the Indian Health Service would be responsible to ensure that health care facilities and related support facilities ...

  9. Engineering management - Wikipedia

    en.wikipedia.org/wiki/Engineering_management

    Engineering management is the application of engineering methods, tools, and techniques to business management systems. Engineering management is a career that brings together the technological problem-solving ability of engineering and the organizational, administrative, legal and planning abilities of management in order to oversee the operational performance of complex engineering-driven ...

  1. Ads

    related to: support engineer responsibilities