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Retention rate is a statistical measurement of the proportion of people that remain involved with a group from one time period to another. The concept is used in many contexts, including marketing, investment, education, employee management, research, and clinical trials.
Employee retention is the ability of an organization to retain its employees and ensure sustainability. Employee retention can be represented by a simple statistic (for example, a retention rate of 80% usually indicates that an organization kept 80% of its employees in a given period).
Customer retention is an outcome that is the result of several different antecedents as described below. Customer satisfaction: Research shows that customer satisfaction is a direct driver of customer retention in a wide variety of industries. Despite the claims made by some one-off studies, the bulk of the evidence is unambiguously clear ...
That compares very strongly to Costco, which reported a 90.4% renewal rate during its Q3 2016 earnings call in late May. The warehouse club has seen its retention rate tick down slightly due to ...
The disconnect between leadership and the workforce isn't just a communication issue – it's a retention crisis waiting to happen.” Businesses should take note of this trend.
Retention ratio indicates the percentage of a company's earnings that are not paid out in dividends to shareholders but credited to retained earnings. It is the opposite of the dividend payout ratio , and is a key indicator of how much profit a company is keeping to fund its operations, growth, and development.
Clients withhold retention against main contractors and main contractors withhold payment against sub-contractors. [3]: 16 Retentions typically take the form of a percentage on the contract value. [3]: 18 The rate can vary wildly but is typically around 5%. The general state of the economy can affect the rates set: in a buoyant economy with ...
Inflation, high interest rates and flat or sliding sales have more businesses looking to cut labor costs, ... While dry promotions can save companies money, they can also lead to retention risks.