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  2. List of proverbial phrases - Wikipedia

    en.wikipedia.org/wiki/List_of_proverbial_phrases

    The customer is always right; The darkest hour is just before the dawn; The Devil finds work for idle hands to do; The Devil looks after his own; The die is cast [27] The early bird catches the worm; The end justifies the means; The enemy of my enemy is my friend; The exception which proves the rule

  3. The customer is always right - Wikipedia

    en.wikipedia.org/wiki/The_customer_is_always_right

    "The customer is always right" is a motto or slogan which exhorts service staff to give a high priority to customer satisfaction. It was popularised by pioneering and successful retailers such as Harry Gordon Selfridge, John Wanamaker and Marshall Field. They advocated that customer complaints should be treated seriously so that customers do ...

  4. Scare quotes - Wikipedia

    en.wikipedia.org/wiki/Scare_quotes

    Writers use scare quotes for a variety of reasons. They can imply doubt or ambiguity in words or ideas within the marks, [18] or even outright contempt. [19] They can indicate that a writer is purposely misusing a word or phrase [20] or that the writer is unpersuaded by the text in quotes, [21] and they can help the writer deny responsibility for the quote. [19]

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  6. 5 Phrases a Child Psychologist Is Begging Parents and ...

    www.aol.com/5-phrases-child-psychologist-begging...

    Ahead, we share the phrases that you, as a parent or grandparent, might be saying that may be surprisingly detrimental. Plus, why these common statements may negatively impact your kids.

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  8. Nancy Friedman - Wikipedia

    en.wikipedia.org/wiki/Nancy_Friedman

    Nancy J. Friedman (born 1939/1940) [1] is an American customer service and telephone skills consultant. [2] She is also known as her business persona the "Telephone Doctor" [2] Nancy Friedman is founder and president of Telephone Doctor, a customer-service training company based in St. Louis, Missouri.

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