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  2. Business Process Model and Notation - Wikipedia

    en.wikipedia.org/wiki/Business_Process_Model_and...

    Business Process Model and Notation (BPMN) is a standard for business process modeling that provides a graphical notation for specifying business processes in a Business Process Diagram (BPD), [ 3] based on a flowcharting technique very similar to activity diagrams from Unified Modeling Language (UML). [ 4] The objective of BPMN is to support ...

  3. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [ 9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 9] These services may even be provided at the place in which the customer makes use of ...

  4. Market research - Wikipedia

    en.wikipedia.org/wiki/Market_research

    v. t. e. Market research is an organized effort to gather information about target markets and customers.It involves understanding who they are and what they need. [1] It is an important component of business strategy [2] and a major factor in maintaining competitiveness. Market research helps to identify and analyze the needs of the market ...

  5. Customer satisfaction - Wikipedia

    en.wikipedia.org/wiki/Customer_satisfaction

    Customer satisfaction is a term frequently used in marketing to evaluate customer experience. It is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products ...

  6. Laundry - Wikipedia

    en.wikipedia.org/wiki/Laundry

    Laundry is hung to dry above an Italian street. A self-service laundry in Paris. Laundry in the river in Abidjan, 2006. Laundry is the washing of clothing and other textiles, [1] and, more broadly, their drying and ironing as well. Laundry has been part of history since humans began to wear clothes, so the methods by which different cultures ...

  7. Software as a service - Wikipedia

    en.wikipedia.org/wiki/Software_as_a_Service

    Software as a service ( SaaS / sæs / [ 1]) is a form of cloud computing in which the provider offers the use of application software to a client and manages all the physical and software resources used by the application. [ 2] The distinguishing feature of SaaS compared to other software delivery models is that it separates "the possession and ...

  8. ASCII - Wikipedia

    en.wikipedia.org/wiki/ASCII

    ASCII ( / ˈæskiː / ⓘ ASS-kee ), [3] : 6 an acronym for American Standard Code for Information Interchange, is a character encoding standard for electronic communication. ASCII codes represent text in computers, telecommunications equipment, and other devices.

  9. No Country for Old Men - Wikipedia

    en.wikipedia.org/wiki/No_Country_for_Old_Men

    Box office. $171.6 million [1] No Country for Old Men is a 2007 American neo-Western crime thriller film written, directed, produced and edited by Joel and Ethan Coen, based on Cormac McCarthy 's 2005 novel of the same name. [2] Starring Tommy Lee Jones, Javier Bardem, and Josh Brolin, the film is set in the desert landscape of 1980 West Texas. [3]