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  2. Market research - Wikipedia

    en.wikipedia.org/wiki/Market_research

    v. t. e. Market research is an organized effort to gather information about target markets and customers.It involves understanding who they are and what they need. [1] It is an important component of business strategy [2] and a major factor in maintaining competitiveness. Market research helps to identify and analyze the needs of the market ...

  3. Business Process Model and Notation - Wikipedia

    en.wikipedia.org/wiki/Business_Process_Model_and...

    Business Process Model and Notation (BPMN) is a standard for business process modeling that provides a graphical notation for specifying business processes in a Business Process Diagram (BPD), [ 3] based on a flowcharting technique very similar to activity diagrams from Unified Modeling Language (UML). [ 4] The objective of BPMN is to support ...

  4. Customer satisfaction - Wikipedia

    en.wikipedia.org/wiki/Customer_satisfaction

    Customer satisfaction is a term frequently used in marketing to evaluate customer experience. It is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products ...

  5. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer service is the assistance and advice provided by a company through phone, online chat, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [ 1] but towards the end, the idea of a well-performed service is that of increasing revenues.

  6. Laundry - Wikipedia

    en.wikipedia.org/wiki/Laundry

    Laundry is hung to dry above an Italian street. A self-service laundry in Paris. Laundry in the river in Abidjan, 2006. Laundry is the washing of clothing and other textiles, [1] and, more broadly, their drying and ironing as well. Laundry has been part of history since humans began to wear clothes, so the methods by which different cultures ...

  7. Digital media - Wikipedia

    en.wikipedia.org/wiki/Digital_media

    In mass communication, digital media is any communication media that operates in conjunction with various encoded machine-readable data formats. Digital content can be created, viewed, distributed, modified, listened to, and preserved on a digital electronic device, including digital data storage media (in contrast to analog electronic media ...

  8. Lesser Sunda Islands - Wikipedia

    en.wikipedia.org/wiki/Lesser_Sunda_Islands

    The main Lesser Sunda Islands are, from west to east: Bali, Lombok, Sumbawa, Flores, Sumba, Savu, Rote, Timor, Atauro, Alor archipelago, Barat Daya Islands, and Tanimbar Islands. Apart from the eastern half of Timor island and Atauro island which are part of the nation of Timor Leste, all the other islands are part of Indonesia .

  9. Ryan Serhant - Wikipedia

    en.wikipedia.org/wiki/Ryan_Serhant

    Ryan Matthew Serhant (born July 2, 1984) [1] is an American real estate broker, [2] author, and reality television personality. He starred on Bravo's television series Million Dollar Listing New York for nine seasons, as well as on its spin-off Sell it Like Serhant.